Email Strategy

Turn email marketing into a high-performing revenue channel with expert strategy

A successful email marketing program doesn’t happen by accident, it requires a clear, data-driven strategy to maximise engagement, retention, and revenue. Without the right segmentation, automation, and content planning, brands struggle with low open rates, disengaged subscribers, and missed opportunities.

At The Orchard Agency, we craft and optimise email strategies tailored to your business goals. Whether you’re building a program from scratch or refining an existing one, we focus on audience targeting, content planning, automation workflows, and performance tracking, ensuring your email marketing is strategic, scalable and results-driven.

3, 0 %

The average email marketing ROI is $38 for every $1 invested.

Prior to engaging your database, we perform an email audit and customer analysis to understand your buyers’ demographics, behaviours and pain points, which underpin every campaign and automated sequence that follows.

0 %

Customers are 138% more likely to shop online if they receive an email.

Database management, segmentation and list hygiene are also central to the long-term success of an email marketing strategy, which should encompass all elements of the customer lifecycle, from acquisition and activation to retention. Also, we’ll often supplement email with SMS marketing support to make sure we’re utilising all customer touchpoints for your brand.

0 %

Campaign segmentation can increase revenue by as much as 760%.

Once we get to know your brand, your goals and your audience, our strategy guides what email marketing looks like for your brand. Each campaign and sequence is then designed and written by our team of in-house creatives, all while you enjoy the fruits of our labour – an engaged database.

Why a Data-Driven Email Strategy is Essential for Growth

Without a clear email strategy, brands often struggle with inconsistent messaging and campaigns that fail to drive engagement or conversions. A strong strategy provides structure, ensures the right audience receives the right message, and uses data to refine and improve performance. It turns email marketing into a predictable and scalable growth channel.

At The Orchard Agency, we do more than just send emails. 

We create a structured, results-driven framework that aligns with your business goals. Every campaign is designed with a purpose, ensuring that each email plays a role in building customer relationships, increasing engagement, and driving revenue.

What Our Clients Say

Ellus & Krue

“Many, many agencies talk the talk but fail to deliver. The Orchard is not like ‘the many’.

If you're looking for someone to get your email marketing sorted (and done beautifully) then The Orchard should be your email marketing partner of choice.”

The Orchard Agency assists Ellus & Krue as an Australian Klaviyo Platinum Partner

Swiss Line Cosmetics

"The Orchard is one of the best email and design agencies you will find in Australia. They helped Swissline Cosmetics transform our email marketing and lead management and helped us drive significant e-commerce growth."

The Orchard Agency assists Swissline Cosmetics as an Australian Klaviyo Platinum Partner

Starward Whisky

"The team at The Orchard Agency are a true extension of our business. Subject matter experts that have delivered exceptional results and brought a whole new level of knowledge into our marketing automation efforts. Highly recommend."

The Orchard Agency assists Starward Whisky as an Australian Klaviyo Platinum Partner

Veneziano Coffee Roasters

"We engaged The Orchard Agency to assist with our email marketing strategy and campaigns. Their team have provided great strategic advice, technical support and ultimately strong campaign performance for our online coffee business. They are a highly valued partner."

The Orchard Agency assists Veneziano Coffee Roasters as an Australian Klaviyo Platinum Partner

Make It Mine

"I have worked with the team at The Orchard Agency for a number of years now. From integration through to campaign delivery, their product and industry knowledge is second to none. They're an absolute pleasure to deal with and extremely thorough in the high level of support provided."

The Orchard Agency assists Light My Bricks as an Australian Klaviyo Platinum Partner

Edible Beauty

"The Orchard have been invaluable for email marketing support for our business. They are not only highly responsive and professional, they provide us with very effective advice and email marketing strategies. I would highly recommend their services."

The Orchard Agency assists Edible Beauty as an Australian Klaviyo Platinum Partner

Skin Matrix

"We cannot recommend The Orchard Agency highly enough, the team have helped our e-commerce email automations with highly engaging and professional and on point email designs. I love brainstorming our monthly marketing campaigns and creating new marketing opportunities that creates a more impactful customer relationship. Thanks guys!"

The Orchard Agency assists Skinmatrix as an Australian Klaviyo Platinum Partner

Light My Bricks

"The Orchard have played a massive role in helping up our digital marketing game, particularly from an email marketing perspective. From their creative, strategy and execution - they've done a bang up job helping us transform from startup to a globally recognised brand."

The Orchard Agency assists Light My Bricks as an Australian Klaviyo Platinum Partner

Daily Jocks

"Fantastic Email Marketing agency, we saw a positive return on investment within the first month of reworking our Klaviyo flows. Graphic design & copywriting of emails is very engaging and tailored to fit our audience."

The Orchard Agency assists Daily Jocks as an Australian Klaviyo Platinum Partner

Moxie

"Every time we have an interaction with The Orchard Agency, I always think to myself "where have they been all my life?!" What I appreciate most is that they not only have the tech know-how, but also stellar EDM design and copywriting capabilities that really work for our brand. Couldn't be happier!"

The Orchard Agency assists Moxie as an Australian Klaviyo Platinum Partner